Shipping & Delivery

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment Delivery Providers

We use Canada Post to ship your order and we are not liable for:

mistakes made by Canada Post
wrong address given by customers
damage to order by postal service
PO box issues
stolen packages after delivery

If you have a specific question with respect to your shipment please contact us at getgoc@protonmail.com.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. The shipping & handling charge for orders is as follows:

Orders under $99: $16.00
Orders $99 and over: free nationwide!!

Delivery delays can occur during busy shopping seasons.

Shipment Destinations & P.O. Boxes

GOC only ships to addresses within Canada, including P.O. Boxes.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Orders completed after 2PM PST will only be processed the following business day.

Customs, Duties & Taxes

GOC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

Damages

GOC is not liable for any products damaged or lost during shipping.